Services

Whether you are a large healthcare organization, a private practice, or a small business, Quality Insights, LLC is here to help. By instilling a systems-based way of thinking, you can increase efficiency, reduce risk, improve clinical outcomes, enjoy financial gain, and much more. 

We know that every organization has different goals, different operations, and different barriers keeping it from success. Below you’ll find a list of services we provide, but if you require something that doesn’t appear on this list, or even if you’re unsure of exactly what you need, click below for a free consultation and we’ll be glad to put a plan together that works for you. 

Quality Insights, LLC is able to work with your organization remotely or in-person or a combination of the two. Click below to book a call with Jenn to discuss negotiating travel to your destination, remote work options, and which scenario would best suit your organization.

Lastly, we understand that Quality Management is a team sport. In addition to the services listed, we have a number of experts in our network that we may bring in to better serve the needs of your organization.

Strategic Planning

 

  • Short and long term strategic planning

  • Goal and action plan development

  • Change management support

Quality Management Systems and Regulatory Compliance

 

  • ISO 9001 support for hospitals and other small businesses

  • Hospital regulatory Quality Assessment / Performance Improvement plans for compliance with Center for Medicare and Medicaid Services, The Joint Commission, and DNV Healthcare standards

  • Regulatory readiness assessment, gap analysis, and survey response

  • Internal audits, corrective action, and performance improvement project support

  • Short term / periodic coverage for medical record abstraction, quality measures submission, and infection control surveillance / NHSN reporting

Patient Safety and Harm Reduction

 

  • Patient safety data trend analysis

  • Root cause analysis and action

  • Failure mode and effects analysis

  • Defect analysis for hospital acquired conditions

  • Infection prevention

Risk Management

 

  • Proactive risk assessment

  • Complex case review

  • Peer review preparation

  • Grievance management

Best Practice Assessment

 

  • Policy / procedure development, review, and revision

  • Process mapping

  • Clinical decision support and order sets

  • Literature review

  • Gap analysis

  • Expert witness services

Education and Development

 

  • Formal and informal educational programs in any of the above areas

  • Leadership development

  • Role and responsibility review

Data Analysis and Storytelling

 

  • Facilitate the use of clinical outcomes, process improvement, and patient perception data to tell organizational stories for external use including marketing and provider relations, presentation at professional conferences, and publications

  • Analyze outcomes data relative to social determinants of health